[LESS INFO] 1 VIEWS | ADDED 21:00:00 04/07/09
Modern geeks have a life. The trick is to keep it!
Many people regard the existence and occurrance of "emergency situations" as normal and inevitable, and I choose to challenge this. We don't want to be woken up in the middle of the night or across a weekend by blipping mobiles. Really.
Of course, I'm an argumentative Dutchie, but that merely explains why I don't shy away from a topic - challenging the premise actually makes sound business and commercial sense both for companies as well as their clients and service providers (that is, upstream and downstream).
I'll describe what this is all about and why I feel it's important. With this new baseline, interesting possibilities open up. The basis is "prevention is better than a cure" but of course there's more to it than that, as many will agree with that particular statement but then disagree with the naturally following assertion of "a failure is not an emergency", for seemingly perfectly sensible reasons.
As concepts are best tested by trying to disprove them, we'll try to identify scenarios where it might not work, and disect the "why?". And finally, we'll touch on the related slippery topic of "commercial risk".
Arjen is the founding director of Open Query which focuses on delivering affordable training and proactive support for MySQL and related technologies.
Previously, Arjen helped build MySQL AB (2001-2007), co-founded Open Source Industry Australia, and led the team for Open Source Developers' Conference 2007 in Brisbane. He has a keen interest in Open Source development, and sustainable business models.
Arjen lives in a green Western suburb of Brisbane together with his 4 year old daughter Phoebe, and black cat Figaro.
